FAQs & Event Policies
Please review our event policies (linked above) in their entirety so we all have the same expectations come race day. We created and enforce these policies to provide the best experience for all participants and appreciate your time and effort in reviewing and following them. Thank you!
Diversity, Equity & Inclusion Policy
Deferral & Transfer Policy - Pregnancy & Postpartum Included
Gender Category Policy
Refund & Cancellation Policy
Frequently Asked Questions
REGISTRATION
How do I know if I am registered? You will receive an email confirmation immediately after you sign up for the race. You may search HERE for to confirm your registration.
What do I get with my entry fee? The entry includes your race bib and official results, the custom engraved silver finisher's necklace, race photos, and access to the post-run festivities.
How can I change my registration?
1. Log onto RunSignUp. Sign into your RunSignUp account you created and/or used when you signed up.
2. Click on “Upcoming Events” in the tabs near the middle of the page.
3. Click on “Manage Registration” on the right side of the page.
- Detailed directions for changing your registration can be found HERE
Can I get a refund if I am not able to run for any reason? We do not allow refunds. However, we do offer race insurance through RunSignUp and this program allows for refunds for certain situations. You can also take advantage of our deferral and transfer policies detailed above.
Can I switch my registration to one of the other races or transfer my registration to another person? Yes, you can. Please see the below transfer policy. You can make these changes through the registration management - see above.
Can I defer my registration to another year? Yes, we allow one-year limited deferrals. This means that you can defer 2024 registration to 2025 but not beyond. Please see the below deferral policy. You can make these changes through the registration management - see above.
COMMUNICATION & CHECK-IN
I am not receiving race information or emails, but I am registered- what should I do? Sign in to your RunSignUp account and confirm that your email address is correct. If it is correct, please email the Race Director at eric@duluthrunning.com.
Can I pick up my stuff at another time that is not on the website? Check-in and bib pick up is only during the designated times on the website. We offer Friday and Saturday (race day) check-in.
Can I pick up a bib and SWAG for someone else or can someone else pick up mine? Yes, you can pick up other people things and others can do the same for you.
Do I need anything in order to pick up my bib? No, you do not need to bring anything, although you may want to bring a bag for all the stuff, especially if you are picking up for multiple people. We no longer offer packets or bags in order to reduce waste.
RACE DETAILS
Can I run one of the races if I am not registered? No, you may not. Only registered participants are allowed on the course during the event. Any individuals not wearing a bib or suspected of running un-registered will be asked to leave the event and could be banned from further participation in Duluth Running Company events.
Is there a cut off for the run? We do not pull anyone off of the course, however, we do have time constraints placed on the event by the Duluth Police Department and the City of Duluth so we cannot keep the course open beyond 11:00 AM and most parts of the course are opened to vehicle traffic by 10:30 AM. If athletes remain on course after the course is re-opened to regular traffic, they are expected to follow all pedestrian traffic laws as they make their way to the finish.
Are drop bags available at the start of the race? Yes, drop bags are provided to athletes at check-in. These bags are collected at the start area and transported to the finish. For all information on drop bags click HERE
How do I get to the start area at Hawk Ridge? Shuttles are provided to athletes at the Rose Garden near the finish area and depart every 15 minutes starting at 6:30 AM. For all information on the shuttles click HERE
Is there a shuttle from the start back to the finish for spectators? No, shuttles are only provided for athletes to get to the start area at Hawk Ridge.
Can I park at the start area? Parking is not allowed on Skyline or Glenwood Street to allow for shuttle and athlete access to the start area. Please plan on taking the shuttle to the start. Individuals that park on Glenwood Street do so at their own risk.
Can I start the races late? No one will be allowed to start late.
Can I wear headphones or ear buds? We highly discourage headphone and ear bud use during this event to ensure your safety and the safety of others.
Is my pet allowed on course or at the event? We do not allow pets of any kind at our events or on the course. This is for the safety of all participants and all of our animal friends. For participants with service animals, please reach out to race staff directly through our contact link so we can ensure your, and your service animal's safety as well as communicate expectations with our events team on race day. Minnesota Council on Disability - Service Animals
Can I run with my child in a stroller? We are family friendly and want our events to be accessible to parents with little ones. We allow strollers in our events but ask that you start the race at the back of the field of athletes to ensure the safety of all participants.
APPAREL & SWAG
Can I buy Duluth Women's Ten Mile apparel at the run? We will have a limited run of apparel as well as a limited number of previous year's necklaces for sale for those who have lost or damaged necklaces from year's past.
